QUALITY MANAGEMENT PROGRAMS
All consulting firms desire, and clients demand, production of high quality deliverables. The challenge is to deliver high quality services on time, on budget, every time and modern and efficient firms rely on their Quality Management Program (QMP) to help meet that goal.
Our experience is that all firms have at least an unwritten Quality Management Program, often as simple as “let the boss review before the product goes out the door.” Unfortunately, many clients demand more than an unwritten QMP. Further, an unwritten QMP is fraught with pitfalls. On the other hand, too much formalism in a QMP can lead to unnecessary overhead, paperwork, delays, and budget overruns without adding significant value. The key to a successful QMP is developing and implementing a tailored Program that “works” within the culture of your firm and actually enhances and ensures product excellence.
Our professionals have developed, reviewed, and implemented tailored QMPs that meet a wide variety of client demands. Our staff will work with you to develop and implement a program for you that fits your needs and expectations. Similarly, if you already have a QMP we can conduct reviews to confirm the adequacy of your Program as actually implemented, helping you achieve the goal of high quality deliverables, on time, on budget, every time.